We aim to provide clear, fair refund and cancellation guidelines for all customers.
1. Eligibility for Refunds
You may request a refund if:
- You cancel within 24 hours of purchase
- No support services have been started
- No agent has begun working on your file
2. Non-Refundable Situations
Refunds will not be issued if:
- Service work has already started
- A support agent has already contacted you
- Quote forms have been completed
- Billing or policy assistance has been provided
- You change your mind after services are delivered
Our service fees cover our time, knowledge, and work. Once delivered, they cannot be reversed.
3. Cancellations
You may request cancellation within 24 hours by contacting us with:
- Your full name
- Phone number
- Payment confirmation
4. Refund Process
If eligible:
- Refunds are issued back to the original payment method
- Processing may take 5–7 business days
5. Contact for Refunds
To request a refund or cancellation:
Email: [Your Email]
Phone: [Your Number]
4. Cookie Policy
Our website uses cookies to improve user experience and website performance.
1. What Are Cookies?
Cookies are small files stored on your device that help the website function properly and remember information.
2. Types of Cookies We Use
Essential Cookies
Required for website functionality.
Analytics Cookies
Help us understand how visitors use the site.
Functional Cookies
Improve user experience by remembering settings.
3. Why We Use Cookies
To:
- Improve website speed
- Analyze performance
- Enhance user experience
- Remember preferences
4. Managing Cookies
You can disable cookies through your browser settings.
Note: Disabling cookies may impact site performance.
5. Updates
This Cookie Policy may be updated occasionally.