Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our insurance support and administrative assistance services. We value your privacy and are committed to safeguarding your information.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
1. Information You Provide to Us
We may collect the following information when you contact us or purchase a service:
- Full name
- Phone number
- Email address
- Service request details
- Insurance-related information you voluntarily share for support
- Payment confirmation details (we do not store full card or banking information)
2. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Device type
- Browser type
- Website usage data
- Cookie data (see Cookie Policy below)
How We Use Your Information
We use your information to:
- Deliver insurance support services
- Communicate with you regarding your service request
- Provide billing support and confirmations
- Improve our website and service quality
- Maintain security and prevent fraud
- Comply with legal requirements
We do not use your data for marketing unless you provide explicit consent.
How We Protect Your Information
We use:
- Secure servers
- Encryption technology
- Access restrictions
- Monitoring systems
Your data is handled responsibly and kept confidential.
Information Sharing
We do not:
- Sell your information
- Rent your information
- Trade or disclose your personal data without permission
We may share information only when:
- You authorize it
- It is required to complete your service request
- Required by law, subpoena, or governmental request
We do not share information with insurance companies unless you explicitly ask us to assist with communication.
Data Retention
We keep your data only as long as necessary to:
- Provide services
- Support legal and accounting requirements
- Improve customer support
You may request data removal at any time.
Your Rights
You may:
- Request a copy of your data
- Request corrections
- Request deletion
- Withdraw consent
- Ask questions about how we handle your information
To exercise your rights, contact us
Changes to This Policy
We may update this Privacy Policy occasionally.
We will post revisions with an updated date at the top of the page.